InfoEx Subscriber Information (Canada)

InfoEx Class Definitions and Subscription Rates for Season 2019-20

A Class I subscription for Individuals is available.

If your scope of operations have changed subscribers are requested to consider the class definitions and contact Stuart Smith if they believe their class needs to be reviewed.
After careful consideration, and consultation with the IAC, there is an approximate 2% increase in rates for season 2019-20.
 Subscription rates and the class definitions are here.


IMPORTANT: Payment is required before subscribers can access InfoEx. This is due to some non-timely payment of invoices in previous seasons, and the significant overhead for CAA staff involved in dealing with this. Before making this change CAA staff consulted with and got agreement from the IAC and this was communicated to subscribers at the subscribers meeting in May 2016.  If payment is received before December 1st 2019 subscribers will maintain continuous access to InfoEx. On that date, all subscribers who have not paid will have access blocked until online registration has been completed and payment has been remitted.


The Run List and Avalanche Control extensions are $500 each (per season; 10% discount for CAA Associate members; 50% discount for Class A & I subscribers). To subscribe to the extensions contact Stuart Smith (250 837 2435 ext 257). Click here for more information and extension highlights videos.


Renew Your InfoEx Subscription

Subscription renewals and payments are done through this website and you must log in with the account for the organization that subscribes to InfoEx. NOTE: If you are professional member this account should not be used to renew an InfoEx subscription (except optionally Class I subscribers) - you should sign-out as a professional member and sign-in to the organization account for your InfoEx subscription. If you do not know the username for your organization account (or are having password problems) contact Stuart Smith (250 837 2435 ext 257).


CAA Professional members who are interested in the Class I subscription class should contact Stuart Smith for information.


Click here to renew your InfoEx Subscription for season 2019-20.


Contact Stuart Smith (250 837 2435 ext 257) with any questions, for assistance, or to inquire about becoming an InfoEx subscriber.



Renewals/Invoicing for InfoEx is done at an organizational level through this website.

Access to InfoEx is for INDIVIDUALS who are approved for access by a subscribing operation and can register here.



CAA InfoEx Support and Staff Contacts

InfoEx technical support information.

Stuart Smith - InfoEx Manager - Primary contact for user support and administration

Alexandru Petrosan - Software developer

Ben Clark - Software Developer

Will Harding - Software Developer

Kristin Anthony-Malone - Operations Manager

Christie Brugger - Invoicing

Eiri Smith - Invoicing

Joe Obad - Executive Director



GET THE MOST OUT OF InfoEx: Training Opportunities

For winter 2014-15 the CAA ran small group InfoEx training sessions with 30 operations attending. Further training was available at the Spring Meetings in Penticton in May.


Every year since 2016  there have been group and 1-on-1 training opportunities at the Spring Meetings in Penticton in May, plus on-site visits by CAA staff during the winter season.


For winter 2018-19 group and 1-on-1 training opportunities were available at the fall CAA/ACMG CPD sessions in Canmore on October 22/23.


For winter 2019-20 there were InfoEx sessions during the CPD event in Revelstoke on November 22nd


If you believe your operation would benefit from InfoEx training contact Stuart Smith (250 837 2435 ext 257) to discuss options for either in person or web based training.



InfoEx Advisory Committee


For important messages from the InfoEx Advisory Committee click here.


Box 2759, 110 MacKenzie Ave
Revelstoke, BC Canada, V0E 2S0
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Tel 250-837-2435
Fax 866-366-2094
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